Privacy policy

Welcome to Lehra Space We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit lehra.lk, we collect certain information about your device, your interaction with our site, and the information necessary to process your purchases.

Order and Contact Information: To process your purchases and provide support, we collect your name, billing address, shipping address, email address, and phone number.
Payment Information: We use secure, third-party payment gateways to process all transactions. We do not directly collect, store, or have access to your raw credit card numbers or sensitive banking details.
Device and Usage Data: As you navigate our site, we automatically collect information about your device. This includes your web browser type, IP address, time zone, and the cookies installed on your device.
Behavioral and Interaction Data: We track the individual web pages or products you view, what websites or search terms referred you to our site, and information about how you interact with the site (such as clicks and purchase events).
Advanced Matching Data: For marketing optimization, we may collect and securely hash certain customer information (such as your email address or phone number) provided during checkout or account registration.

2. How We Use Your Information

We use the data we collect for the following core purposes:

Fulfilling Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.
Customer Communication: To communicate with you regarding your order, returns, or support inquiries.
Analytics and Improvement: To understand how our customers use lehra.lk, allowing us to optimize our website layout, improve user experience, and assess the success of our campaigns.
Targeted Advertising: To show you relevant advertisements across the internet, on social media platforms, and to measure the effectiveness of those ads.

3. Sharing Your Information with Third Parties

We share your Personal Information with trusted third-party service providers to help us operate our business and use your data as described above:

Fulfillment and Delivery Partners: We share your name, shipping address, and phone number with our third-party delivery services to ensure your order reaches you securely.
Payment Processors: Your transaction details are shared securely with our payment gateways to finalize your purchase.
Analytics Providers: We share device, usage, and behavioral data with third-party analytics platforms. This helps us monitor website traffic, analyze trends, and understand how visitors interact with our store.
Advertising and Marketing Platforms: We share data with third-party advertising partners to deliver targeted campaigns. This includes sharing your browsing behavior, purchase events, and securely hashed customer data (like emails or phone numbers) to measure ad performance, build target audiences, and ensure our marketing is highly relevant to you.

4. Cookies and Tracking Technologies

Our website uses cookies (small data files placed on your device) and similar tracking technologies (like tags and pixels) to power our analytics and advertising efforts, and to keep our website functioning properly (such as remembering the items in your shopping cart). You can choose to disable or manage cookies through your web browser settings, though this may impact your ability to use certain features of our store.